Support

Support and contact

If you need help with app setup, keywords, review monitoring, billing, or data security, start here.

01

What support covers

We prioritize account, billing, data connection, monitoring setup, and product feedback questions.

  • Billing and renewal
  • Setup questions
  • Data and security
  • Feature requests
02

Contact information

Email support@appstare.net for now. After launch this can expand to tickets, forms, or community channels.

03

What to include in your message

Share the app, country or region, keywords, what you observed, and what you expected — that helps us respond faster.

FAQ

Common questions

Where do I report billing issues?

Email support@appstare.net.

How do I report data issues?

Include the app, country, time, and screenshots if possible.

Is there a public status page?

A status page is reserved and can show availability once services are live.

App Pulse

Turn App Store signals into decisions you can act on every day.

Start with rankings, reviews, ratings, keywords, and competitors to build a steadier product monitoring rhythm.

Enter now